At Kenna HDR, we are committed to delivering your products safely and on time. Please review the details of our shipping process below:
1. Payment Method
We offer Cash on Delivery as our only payment option. Please ensure someone is available at the provided address to receive the package and make the payment at the time of delivery.
2. Processing Time
Orders are typically processed within 1–3 days after confirmation. You will be notified once your order is ready for dispatch.
3. Delivery Time
Delivery is usually completed within 1–3 days after processing. Timelines may vary slightly depending on your location and courier conditions.
4. Shipping Coverage
We currently deliver to a wide range of locations. If you are unsure whether your area is covered, please reach out to us at [email protected] for assistance.
5. Delivery Attempts
If the delivery cannot be completed on the first attempt, our team or courier partner will coordinate a second attempt. Repeated failed delivery attempts may lead to order cancellation.
6. Contact
For shipping inquiries or assistance, feel free to contact us at [email protected]. We’re here to support you.